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FAQs
FAQs
FAQs
Your questions have an answer.
Your questions have an answer.
Your questions have an answer.
We have grouped the questions by topic to discover them more easily.
We have grouped the questions by topic to discover them more easily.
We have grouped the questions by topic to discover them more easily.
Become an OMW partner (installation of charging point)
Discover how to become an OMW partner and install a charging point at your establishment to attract more customers and generate additional revenue.
How can I install a terminal in my establishment?
Fill in our partnership form on the site or contact us at partenariat@oohmywatt.com. We will respond within 48 hours.
What type of establishment can host a terminal?
Bars, restaurants, nightclubs, hotels, play areas, leisure areas, airport, train stations, shopping centres are eligible. We also consider other proposals on a case-by-case basis. Do not hesitate to contact us by filling out our partnership form on the site or reach out to us via partenariat@oohmywatt.com. We will respond to you within 48 hours.
What is the cost to install a charging point?
The installation is free and you earn a commission on the revenue generated.
What are the installation timelines?
The installation generally takes less than 2 weeks after the partnership is validated.
Can I customise the appearance of the kiosk with my logo?
Yes, we offer customisation options to integrate your visual identity into the kiosk.
How can I install a terminal in my establishment?
Fill in our partnership form on the site or contact us at partenariat@oohmywatt.com. We will respond within 48 hours.
What type of establishment can host a terminal?
Bars, restaurants, nightclubs, hotels, play areas, leisure areas, airport, train stations, shopping centres are eligible. We also consider other proposals on a case-by-case basis. Do not hesitate to contact us by filling out our partnership form on the site or reach out to us via partenariat@oohmywatt.com. We will respond to you within 48 hours.
What is the cost to install a charging point?
The installation is free and you earn a commission on the revenue generated.
What are the installation timelines?
The installation generally takes less than 2 weeks after the partnership is validated.
Can I customise the appearance of the kiosk with my logo?
Yes, we offer customisation options to integrate your visual identity into the kiosk.
How can I install a terminal in my establishment?
Fill in our partnership form on the site or contact us at partenariat@oohmywatt.com. We will respond within 48 hours.
What type of establishment can host a terminal?
Bars, restaurants, nightclubs, hotels, play areas, leisure areas, airport, train stations, shopping centres are eligible. We also consider other proposals on a case-by-case basis. Do not hesitate to contact us by filling out our partnership form on the site or reach out to us via partenariat@oohmywatt.com. We will respond to you within 48 hours.
What is the cost to install a charging point?
The installation is free and you earn a commission on the revenue generated.
What are the installation timelines?
The installation generally takes less than 2 weeks after the partnership is validated.
Can I customise the appearance of the kiosk with my logo?
Yes, we offer customisation options to integrate your visual identity into the kiosk.
Operation and management of charging points
Understand the technical workings of the terminals, their installation, maintenance, and how to monitor their performance.
How much space is needed for a charging point?
We have various types of terminals to suit all needs. Please do not hesitate to contact us to determine which terminal would be the most suitable. Fill out our partnership form on the site or contact us at partenariat@oohmywatt.com. We will respond within 48 hours.
Do the terminals require a specific connection?
Yes, they require a standard power supply and a Wi-Fi or cellular connection.
Who is in charge of the maintenance of the charging stations?
OMW takes full responsibility for maintenance and repairs at no extra cost.
How to track the performance of my terminal?
An online dashboard allows you to track your income and the usage of the terminal in real time.
What to do in case of a terminal failure?
Contact our technical support available 24/7 via our partnership form on the site or contact us at support@oohmywatt.com. We will respond to you within 24 hours.
How much space is needed for a charging point?
We have various types of terminals to suit all needs. Please do not hesitate to contact us to determine which terminal would be the most suitable. Fill out our partnership form on the site or contact us at partenariat@oohmywatt.com. We will respond within 48 hours.
Do the terminals require a specific connection?
Yes, they require a standard power supply and a Wi-Fi or cellular connection.
Who is in charge of the maintenance of the charging stations?
OMW takes full responsibility for maintenance and repairs at no extra cost.
How to track the performance of my terminal?
An online dashboard allows you to track your income and the usage of the terminal in real time.
What to do in case of a terminal failure?
Contact our technical support available 24/7 via our partnership form on the site or contact us at support@oohmywatt.com. We will respond to you within 24 hours.
How much space is needed for a charging point?
We have various types of terminals to suit all needs. Please do not hesitate to contact us to determine which terminal would be the most suitable. Fill out our partnership form on the site or contact us at partenariat@oohmywatt.com. We will respond within 48 hours.
Do the terminals require a specific connection?
Yes, they require a standard power supply and a Wi-Fi or cellular connection.
Who is in charge of the maintenance of the charging stations?
OMW takes full responsibility for maintenance and repairs at no extra cost.
How to track the performance of my terminal?
An online dashboard allows you to track your income and the usage of the terminal in real time.
What to do in case of a terminal failure?
Contact our technical support available 24/7 via our partnership form on the site or contact us at support@oohmywatt.com. We will respond to you within 24 hours.
Business model and revenues
Learn more about our business model, the revenue generated by the terminals, and the commission system for partners.
How much can I earn with an OMW terminal?
You receive 20% of the revenue generated by your terminal each month.
When and how are payments made?
Payments are made monthly by bank transfer.
Should I pay maintenance or management fees?
No, maintenance and management are included free of charge in the partnership.
Can I add multiple charging points at my establishment?
Yes, you can install as many terminals as needed based on your space and customer flow.
Can I terminate my partnership?
Contact our technical support available 24/7 via our partnership form on the site or contact us at support@oohmywatt.com. We will respond within 24 hours.
How much can I earn with an OMW terminal?
You receive 20% of the revenue generated by your terminal each month.
When and how are payments made?
Payments are made monthly by bank transfer.
Should I pay maintenance or management fees?
No, maintenance and management are included free of charge in the partnership.
Can I add multiple charging points at my establishment?
Yes, you can install as many terminals as needed based on your space and customer flow.
Can I terminate my partnership?
Contact our technical support available 24/7 via our partnership form on the site or contact us at support@oohmywatt.com. We will respond within 24 hours.
How much can I earn with an OMW terminal?
You receive 20% of the revenue generated by your terminal each month.
When and how are payments made?
Payments are made monthly by bank transfer.
Should I pay maintenance or management fees?
No, maintenance and management are included free of charge in the partnership.
Can I add multiple charging points at my establishment?
Yes, you can install as many terminals as needed based on your space and customer flow.
Can I terminate my partnership?
Contact our technical support available 24/7 via our partnership form on the site or contact us at support@oohmywatt.com. We will respond within 24 hours.
Advertising on OMW kiosks
Discover how to use our kiosks as advertising support to promote your brand to a wide audience.
1. How does advertising on the kiosks work?
Integrated screens at the kiosks display videos, images and interactive content, targeting the users and visitors of the establishment.
What types of content can I stream?
You can broadcast images, videos, or interactive messages tailored to your campaign.
What are the advertising rates?
The rates vary depending on the duration and the location of the campaign. Contact us through our partnership form on the site or contact us at publicite@oohmywatt.com to obtain a personalised quote. We will respond to you within 48 hours.
Can I target a specific audience type?
Yes, we can help you target specific segments based on users' locations and demographic data.
Can I track the performance of my advertising campaign?
Yes, you will have access to detailed reports on views, impressions, and interactions through our online dashboard.
1. How does advertising on the kiosks work?
Integrated screens at the kiosks display videos, images and interactive content, targeting the users and visitors of the establishment.
What types of content can I stream?
You can broadcast images, videos, or interactive messages tailored to your campaign.
What are the advertising rates?
The rates vary depending on the duration and the location of the campaign. Contact us through our partnership form on the site or contact us at publicite@oohmywatt.com to obtain a personalised quote. We will respond to you within 48 hours.
Can I target a specific audience type?
Yes, we can help you target specific segments based on users' locations and demographic data.
Can I track the performance of my advertising campaign?
Yes, you will have access to detailed reports on views, impressions, and interactions through our online dashboard.
1. How does advertising on the kiosks work?
Integrated screens at the kiosks display videos, images and interactive content, targeting the users and visitors of the establishment.
What types of content can I stream?
You can broadcast images, videos, or interactive messages tailored to your campaign.
What are the advertising rates?
The rates vary depending on the duration and the location of the campaign. Contact us through our partnership form on the site or contact us at publicite@oohmywatt.com to obtain a personalised quote. We will respond to you within 48 hours.
Can I target a specific audience type?
Yes, we can help you target specific segments based on users' locations and demographic data.
Can I track the performance of my advertising campaign?
Yes, you will have access to detailed reports on views, impressions, and interactions through our online dashboard.
Security and compliance
Discover how OMW guarantees the security of charging stations and compliance with current regulations.
Are the terminals compliant with electrical safety standards?
Yes, all our terminals comply with European standards CE and RoHS to ensure their safety.
How do you ensure the security of customer data collected by the kiosks?
All data is encrypted and complies with the GDPR rules to protect users' privacy.
Who is responsible in the event of a technical or security issue with the terminal?
OMW covers the maintenance and repairs required at no cost to you.
Can I customize the security settings of my terminal?
Our terminals are configured with optimized settings for security and performance. Any modifications can be discussed with our technical team.
Are the terminals protected against theft or vandalism?
Our terminals are compact and designed to be placed in visible and secure areas. In case of any issues, our team intervenes quickly to assist you.
Are the terminals compliant with electrical safety standards?
Yes, all our terminals comply with European standards CE and RoHS to ensure their safety.
How do you ensure the security of customer data collected by the kiosks?
All data is encrypted and complies with the GDPR rules to protect users' privacy.
Who is responsible in the event of a technical or security issue with the terminal?
OMW covers the maintenance and repairs required at no cost to you.
Can I customize the security settings of my terminal?
Our terminals are configured with optimized settings for security and performance. Any modifications can be discussed with our technical team.
Are the terminals protected against theft or vandalism?
Our terminals are compact and designed to be placed in visible and secure areas. In case of any issues, our team intervenes quickly to assist you.
Are the terminals compliant with electrical safety standards?
Yes, all our terminals comply with European standards CE and RoHS to ensure their safety.
How do you ensure the security of customer data collected by the kiosks?
All data is encrypted and complies with the GDPR rules to protect users' privacy.
Who is responsible in the event of a technical or security issue with the terminal?
OMW covers the maintenance and repairs required at no cost to you.
Can I customize the security settings of my terminal?
Our terminals are configured with optimized settings for security and performance. Any modifications can be discussed with our technical team.
Are the terminals protected against theft or vandalism?
Our terminals are compact and designed to be placed in visible and secure areas. In case of any issues, our team intervenes quickly to assist you.
Assistance and support
Get information about managing technical issues, support requests, or the maintenance of installed terminals.
How to report a technical issue with an installed terminal?
Contact our support via our partnership form on the site or contact us at support@oohmywatt.com. We will respond to you within 24 hours.
Who is responsible for the maintenance and upkeep of the terminals?
OMW provides maintenance and repairs free of charge.
How long does it take to repair a broken charging point?
Most repairs are carried out within 1 week after reporting.
Can I move a charging point installed in my establishment?
Yes, but please contact our support to verify feasibility and avoid any interruption of service.
Can I contact an OMW manager in case of emergency?
Yes, a support service is available 24/7 for our partners.
How to report a technical issue with an installed terminal?
Contact our support via our partnership form on the site or contact us at support@oohmywatt.com. We will respond to you within 24 hours.
Who is responsible for the maintenance and upkeep of the terminals?
OMW provides maintenance and repairs free of charge.
How long does it take to repair a broken charging point?
Most repairs are carried out within 1 week after reporting.
Can I move a charging point installed in my establishment?
Yes, but please contact our support to verify feasibility and avoid any interruption of service.
Can I contact an OMW manager in case of emergency?
Yes, a support service is available 24/7 for our partners.
How to report a technical issue with an installed terminal?
Contact our support via our partnership form on the site or contact us at support@oohmywatt.com. We will respond to you within 24 hours.
Who is responsible for the maintenance and upkeep of the terminals?
OMW provides maintenance and repairs free of charge.
How long does it take to repair a broken charging point?
Most repairs are carried out within 1 week after reporting.
Can I move a charging point installed in my establishment?
Yes, but please contact our support to verify feasibility and avoid any interruption of service.
Can I contact an OMW manager in case of emergency?
Yes, a support service is available 24/7 for our partners.
Would you like to book a call?
Ready to take your first step into mobile charging? Book now.
Would you like to book a call?
Ready to take your first step into mobile charging? Book now.
Would you like to book a call?
